Availability: A competent technician should be available when you need them. This may include being available outside of normal business hours or providing emergency services. They should also be responsive to your needs and provide timely updates on the progress of their work.
A competent technician is one who possesses a combination of technical skills, experience, attention to detail, strong problem-solving skills, a willingness to keep up-to-date with new technologies, and excellent customer service. By considering these factors, you can find a technician who will meet your needs and provide you with the high-quality service that you deserve.